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How to Cancel Premium

13
by jojopo
Created On 9/28/2020 1:54:18 AM
#11
user
Matze500
Team Member
999 posts
ElCorazon
6/3/2021 7:42:21 AM
user

Same problem here. I opened a support ticket and they sent me the same dumbass cookie cutter response: "You can cancel the recurring nature of your membership at any time from both the website and within the Plitch client.
For detailed instructions, please visit our FAQ, section How can I cancel my premium-subscription."

Ironically, the instructions are not detailed at all, and the support dude contradicts himself quite greatly. If you dont properly tell us, the consumers of YOUR product how to cancel a subscription, then that is quite illegal.

You already canceled it. Why do you even complain?
There is a big cancel button (if it is a subscription) next to each membership on the "Manage memberships | invoices" page which is mentioned in the FAQ.
If it is no there it is already canceled.
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#12
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Penzoil3
Free
1 posts
Agreed. There is no support. Filing a claim with PAYPAL.
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#13
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Matze500
Team Member
999 posts
Penzoil3
6/9/2021 2:21:02 AM
user

Agreed. There is no support. Filing a claim with PAYPAL.

Same for you. Never replied back on the ticket. I answered you on the same day you created the ticket.
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