stuck on loading screen

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markpunk
4 Posts
8/25/2025
6
15

stuck on loading screen. no error messages. reinstalled twice. drivers all updated.

8/25/2025
6
15
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markpunk
4 posts

stuck on loading screen. no error messages. reinstalled twice. drivers all updated.

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Fezi
5736 Posts
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#1
8/25/2025

Hey markpunk,

sorry to hear!

Please try to uninstall the program completely using the “Uninstall PLITCH” .exe file. You can find this file by right-clicking on the PLITCH icon and opening the file location. There you will find a file named “unins000”. Uninstall PLITCH with this file and then restart your PC. Then download it again using the setup file from our website: https://www.plitch.com/en/downloadsoftware

Make sure to run the new installation file with admin rights (right-click and then "run as administrator").

If the issue persists, it's best to submit a support ticket, so we can send you more advanced instructions :)

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#1
8/25/2025
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Fezi
5736 Posts
Achivement: Forum Grandmaster
Achivement: Big Flex
Achivement: Friendly

Hey markpunk,

sorry to hear!

Please try to uninstall the program completely using the “Uninstall PLITCH” .exe file. You can find this file by right-clicking on the PLITCH icon and opening the file location. There you will find a file named “unins000”. Uninstall PLITCH with this file and then restart your PC. Then download it again using the setup file from our website: https://www.plitch.com/en/downloadsoftware

Make sure to run the new installation file with admin rights (right-click and then "run as administrator").

If the issue persists, it's best to submit a support ticket, so we can send you more advanced instructions :)

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0
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Encrypted_God
245 Posts
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#2
8/27/2025

.....or it could be as simple as a 3rd party firewall. Go into those settings and let ALL 'plitch' apps as 'allow'

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#2
8/27/2025
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Encrypted_God
245 Posts
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.....or it could be as simple as a 3rd party firewall. Go into those settings and let ALL 'plitch' apps as 'allow'

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Fezi
5736 Posts
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#3
8/27/2025
8/27/2025 Encrypted_God wrote

.....or it could be as simple as a 3rd party firewall. Go into those settings and let ALL 'plitch' apps as 'allow'

Yes, you can always check that too. That's a good point @Encrypted_God! Thank you ^^

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#3
8/27/2025
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Fezi
5736 Posts
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8/27/2025 Encrypted_God wrote

.....or it could be as simple as a 3rd party firewall. Go into those settings and let ALL 'plitch' apps as 'allow'

Yes, you can always check that too. That's a good point @Encrypted_God! Thank you ^^

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Encrypted_God
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#4
8/28/2025
8/27/2025 Fezi wrote

Yes, you can always check that too. That's a good point @Encrypted_God! Thank you ^^

Just helping out😀

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#4
8/28/2025
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Encrypted_God
245 Posts
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8/27/2025 Fezi wrote

Yes, you can always check that too. That's a good point @Encrypted_God! Thank you ^^

Just helping out😀

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Fezi
5736 Posts
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#5
8/28/2025
8/28/2025 Encrypted_God wrote

Just helping out😀

And I really appreciate that!!! ^^

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#5
8/28/2025
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Fezi
5736 Posts
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8/28/2025 Encrypted_God wrote

Just helping out😀

And I really appreciate that!!! ^^

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