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Support = Tickets - Website

user

Support = Tickets

10
by captain4wes0me
Created On 10/7/2020 6:04:16 AM
Closed
user
captain4wes0me
Team Member
2784 posts
Please, if you run into specific issues with the client or website, OPEN A SUPPORT TICKET:
https://www.plitch.com/en/Support
It is 1000% faster than ranting in the forum and will by far archive better results. 
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vumech77407
Premium Member
7 posts
upgrade paying with creditcard is not working.i have try 3 time using my visa to upgrade.and three time it say fail!
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user
captain4wes0me
Team Member
2784 posts
vumech77407
10/15/2020 10:43:46 PM
user

upgrade paying with creditcard is not working.i have try 3 time using my visa to upgrade.and three time it say fail!

All data was input correctly? 
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vumech77407
Premium Member
7 posts
yes all data put in correctly.i will try again sometime today
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cptcrash006
Premium Member
1 posts
I trying to buy a membership but it won't let me. I try to change the timezone I can edit it but it won't let me save the changes, And when I change the state I live in it changes it back to Alamaba.
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user
captain4wes0me
Team Member
2784 posts
cptcrash006
11/4/2020 12:15:53 AM
user

I trying to buy a membership but it won't let me. I try to change the timezone I can edit it but it won't let me save the changes, And when I change the state I live in it changes it back to Alamaba.

on the website or in the client? 
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user
gasgalileo
Free
2 posts
i have the same problem i tryed on both the website n the client both ways don't work I even tried a another card n wont work
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user
captain4wes0me
Team Member
2784 posts
gasgalileo
12/4/2020 3:46:41 PM
user

i have the same problem i tryed on both the website n the client both ways don't work I even tried a another card n wont work

Debit or credit card?
Debit does not work since it is a subscription.
Try Paypal .)
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His_Will
Free
3 posts
Im having trouble paying as well. I'm trying to purchase the 3 month plan however even though I input all my info and select either paypal or card as a payment option nothing happens. I try to select continue but its non selective. Please help, I would like access to the premium content.
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user
captain4wes0me
Team Member
2784 posts
His_Will
12/11/2020 2:28:43 AM
user

Im having trouble paying as well. I'm trying to purchase the 3 month plan however even though I input all my info and select either paypal or card as a payment option nothing happens. I try to select continue but its non selective. Please help, I would like access to the premium content.

Since you are premium now - it worked in the end? Can you pinpoint the issue?
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