Support = Tickets
10
Created On 10/7/2020 6:04:16 AM
Closed
#1
captain4wes0me
Team Member
2784
posts
10/7/2020 6:04:16 AM
Please, if you run into specific issues with the client or website, OPEN A SUPPORT TICKET:
https://www.plitch.com/en/Support
It is 1000% faster than ranting in the forum and will by far archive better results.
https://www.plitch.com/en/Support
It is 1000% faster than ranting in the forum and will by far archive better results.
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#2
vumech77407
Premium Member
7
posts
10/15/2020 10:43:46 PM
upgrade paying with creditcard is not working.i have try 3 time using my visa to upgrade.and three time it say fail!
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#3
captain4wes0me
Team Member
2784
posts
10/16/2020 8:52:33 AM
vumech77407
10/15/2020 10:43:46 PM
upgrade paying with creditcard is not working.i have try 3 time using my visa to upgrade.and three time it say fail!
All data was input correctly?
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#4
vumech77407
Premium Member
7
posts
10/16/2020 4:04:52 PM
yes all data put in correctly.i will try again sometime today
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#5
cptcrash006
Premium Member
1
posts
11/4/2020 12:15:53 AM
I trying to buy a membership but it won't let me. I try to change the timezone I can edit it but it won't let me save the changes, And when I change the state I live in it changes it back to Alamaba.
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#6
captain4wes0me
Team Member
2784
posts
11/4/2020 7:06:23 AM
cptcrash006
11/4/2020 12:15:53 AM
I trying to buy a membership but it won't let me. I try to change the timezone I can edit it but it won't let me save the changes, And when I change the state I live in it changes it back to Alamaba.
on the website or in the client?
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#7
gasgalileo
Free
2
posts
12/4/2020 3:46:41 PM
i have the same problem i tryed on both the website n the client both ways don't work I even tried a another card n wont work
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#8
captain4wes0me
Team Member
2784
posts
12/7/2020 10:38:33 AM
gasgalileo
12/4/2020 3:46:41 PM
i have the same problem i tryed on both the website n the client both ways don't work I even tried a another card n wont work
Debit or credit card?
Debit does not work since it is a subscription.
Try Paypal .)
Debit does not work since it is a subscription.
Try Paypal .)
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#9
His_Will
Free
3
posts
12/11/2020 2:28:43 AM
Im having trouble paying as well. I'm trying to purchase the 3 month plan however even though I input all my info and select either paypal or card as a payment option nothing happens. I try to select continue but its non selective. Please help, I would like access to the premium content.
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#10
captain4wes0me
Team Member
2784
posts
12/11/2020 6:33:02 AM
His_Will
12/11/2020 2:28:43 AM
Im having trouble paying as well. I'm trying to purchase the 3 month plan however even though I input all my info and select either paypal or card as a payment option nothing happens. I try to select continue but its non selective. Please help, I would like access to the premium content.
Since you are premium now - it worked in the end? Can you pinpoint the issue?
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