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Unable to sign in to the PC client. Error Code: - Client

user

Unable to sign in to the PC client. Error Code:

9
by Friskky
Created On 3/20/2022 10:27:16 PM
#1
user
Friskky
Free
1 posts
When i try to log in to the PC Client. it gives me a Erorr: CLIENT_HARDWAREPROFILE_GET_FAILED. Can someone help?
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#2
user
pooorny
Team Member
1330 posts
Hi! Please run the PLITCH Utilities Tool that comes with the PLITCH Client and is located in the PLITCH Installation folder, select the “Rebuild WMI” option and wait for the tool to finish. You should now be able to start PLITCH without problems.
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#3
user
tru209
Free
1 posts
I have done rebuil wmi 100 times it refuses to load same error

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#4
user
pooorny
Team Member
1330 posts
Hey tru209! We've contacted you through the ticket you've opened and will try to solve your issue there 😊
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#5
user
sexualchocolate44
Premium Member
2 posts
When i try to log in to the PC Client. it gives me a Erorr: CLIENT_HARDWAREPROFILE_GET_FAILED. Can someone help
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#6
user
pooorny
Team Member
1330 posts
sexualchocolate44
6/16/2022 9:01:41 PM
user

When i try to log in to the PC Client. it gives me a Erorr: CLIENT_HARDWAREPROFILE_GET_FAILED. Can someone help

Hey! An article in our help centre will help you resolve this. You can find the said article here.
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#7
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xXBuddyVampire
Free
3 posts
I received “client_login_api_error_code_4” on 2 accounts 
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#8
user
Matze500
Team Member
2810 posts
We are sorry but at the moment there is no way to fix that error.
Our server provider has problems at the moment.
We already contacted them but they have no new information yet.

There will be a compensation for that outage time  if you have a PREMIUM membership once it is solved.
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#9
user
Matze500
Team Member
2810 posts
Problems should be resolved now.
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