
Clint won't load passed "Plitch" screen

I already reached out to support 2 days ago but have not heard back. Is anyone else software client not loading? Stays that opening screen. Was working last week.
Already uninstalled and reinstalled a fresh copy, still not loading.


Hello Everyone,
I already reached out to support 2 days ago but have not heard back. Is anyone else software client not loading? Stays that opening screen. Was working last week.
Already uninstalled and reinstalled a fresh copy, still not loading.


WARNING If you delete the USERNAME.bin data your favorites are gone!

Deleting the Data folder doesn't help.




I don't necessarily have the same problem but it just takes LONG to load even running on a PCI-E Gen4 NVMe SSD.
the other two Please open a ticket so you can send us your logs you do not want to share them in a public space!
https://www.plitch.com/en/Support

Please advise. Recommend you pin a note that captures the recommended steps to solve this problem without requiring customers to have to read every thread.

If this happens again, can you please send us the log files via a ticket:
