Clint won't load passed "Plitch" screen
46
Created On 10/5/2020 2:35:01 AM
#1
redfox12
Free
3
posts
10/5/2020 2:35:02 AM
Hello Everyone,
I already reached out to support 2 days ago but have not heard back. Is anyone else software client not loading? Stays that opening screen. Was working last week.
Already uninstalled and reinstalled a fresh copy, still not loading.
I already reached out to support 2 days ago but have not heard back. Is anyone else software client not loading? Stays that opening screen. Was working last week.
Already uninstalled and reinstalled a fresh copy, still not loading.
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#2
Melany
Premium Member
4
posts
10/10/2020 7:50:12 PM
redfox12
10/5/2020 2:35:02 AM
Hello Everyone,
I already reached out to support 2 days ago but have not heard back. Is anyone else software client not loading? Stays that opening screen. Was working last week.
Already uninstalled and reinstalled a fresh copy, still not loading.
Legit the same things happening to me
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#3
seler
Premium Member
1
posts
10/11/2020 11:57:31 AM
I have the same problem
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#4
Lordisch
Free
134
posts
10/11/2020 6:45:14 PM
%localappdata% - MegaDev - PLITCH - Delete the Data folder.
WARNING If you delete the USERNAME.bin data your favorites are gone!
WARNING If you delete the USERNAME.bin data your favorites are gone!
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#5
Polanin
Free
2
posts
10/12/2020 12:46:17 PM
I have the same problem...
Deleting the Data folder doesn't help.
Deleting the Data folder doesn't help.
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#6
mymoon15
Premium Member
1
posts
10/12/2020 5:10:33 PM
same problem here
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#7
WickedMONK3Y
Premium Member
5
posts
10/13/2020 10:42:02 AM
I don't necessarily have the same problem but it just takes LONG to load even running on a PCI-E Gen4 NVMe SSD.
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#8
captain4wes0me
Team Member
2783
posts
10/13/2020 1:26:09 PM
WickedMONK3Y
10/13/2020 10:42:02 AM
I don't necessarily have the same problem but it just takes LONG to load even running on a PCI-E Gen4 NVMe SSD.
Even with the update we pushed earlier for version 1.0.8
the other two Please open a ticket so you can send us your logs you do not want to share them in a public space!
https://www.plitch.com/en/Support
the other two Please open a ticket so you can send us your logs you do not want to share them in a public space!
https://www.plitch.com/en/Support
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#9
garywsp
Premium Member
9
posts
10/13/2020 5:54:43 PM
I also started having this problem today (Oct 13). Just hangs on the load screen. Reinstalled. Deleted PD8.bin file. Problem persists.
Please advise. Recommend you pin a note that captures the recommended steps to solve this problem without requiring customers to have to read every thread.
Please advise. Recommend you pin a note that captures the recommended steps to solve this problem without requiring customers to have to read every thread.
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#10
captain4wes0me
Team Member
2783
posts
10/14/2020 8:50:50 AM
go to %localappdata%\megadev\plitch\data and delete the pdb.in - after that restart your client. If this does not fix it, please delete the entire data folder.
If this happens again, can you please send us the log files via a ticket:
If this happens again, can you please send us the log files via a ticket:
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