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Clint won't load passed "Plitch" screen - Client

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Clint won't load passed "Plitch" screen

46
by redfox12
Created On 10/5/2020 2:35:01 AM
user
redfox12
Free
3 posts
Hello Everyone,

I already reached out to support 2 days ago but have not heard back. Is anyone else software client not loading? Stays that opening screen. Was working last week. 

Already uninstalled and reinstalled a fresh copy, still not loading. 


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Melany
Premium Member
4 posts
redfox12
10/5/2020 2:35:02 AM
user

Hello Everyone,

I already reached out to support 2 days ago but have not heard back. Is anyone else software client not loading? Stays that opening screen. Was working last week. 

Already uninstalled and reinstalled a fresh copy, still not loading. 


Legit the same things happening to me
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seler
Premium Member
1 posts
I have the same problem
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Lordisch
Free
134 posts
%localappdata% - MegaDev - PLITCH - Delete the Data folder.
WARNING If you delete the USERNAME.bin data your favorites are gone!
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Polanin
Free
2 posts
I have the same problem...

Deleting the Data folder doesn't help.
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mymoon15
Premium Member
1 posts
same problem here
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WickedMONK3Y
Premium Member
5 posts
I don't necessarily have the same problem but it just takes LONG to load even running on a PCI-E Gen4 NVMe SSD.
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captain4wes0me
Team Member
2783 posts
WickedMONK3Y
10/13/2020 10:42:02 AM
user

I don't necessarily have the same problem but it just takes LONG to load even running on a PCI-E Gen4 NVMe SSD.

Even with the update we pushed earlier for version 1.0.8

the other two  Please open a ticket so you can send us your logs you do not want to share them in a public space!

https://www.plitch.com/en/Support
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garywsp
Premium Member
9 posts
I also started having this problem today (Oct 13).  Just hangs on the load screen.  Reinstalled.  Deleted PD8.bin file.  Problem persists. 

Please advise.  Recommend you pin a note that captures the recommended steps to solve this problem without requiring customers to have to read every thread.
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captain4wes0me
Team Member
2783 posts
go to %localappdata%\megadev\plitch\data and delete the pdb.in - after that restart your client. If this does not fix it, please delete the entire data folder.
If this happens again, can you please send us the log files via a ticket:
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