Closing Request before Trainers are even made.

Why do you close request this way.
Lunar Remastered Collections release was on April 17, 2025 and still no trainer.
There has been so many games like this.
Where is captain4wes0me?
When MagaDev was running, this would never happen.
I feel like you care less about your customers. Prove me wrong because the way I see it. I might not be able to find all the pointers but I can find addresses that I need to play a game. I have been with you and MegaDev from the beginning and right now, I don't think I want to renew my contract with you any longer.

Why do you close request this way.
Lunar Remastered Collections release was on April 17, 2025 and still no trainer.
There has been so many games like this.
Where is captain4wes0me?
When MagaDev was running, this would never happen.
I feel like you care less about your customers. Prove me wrong because the way I see it. I might not be able to find all the pointers but I can find addresses that I need to play a game. I have been with you and MegaDev from the beginning and right now, I don't think I want to renew my contract with you any longer.

Hey Coffee_Strainer,
I'm sorry to hear you're feeling dissatisfied. Just to clarify: we close game request threads once a game has been added to the game request list. At that point, no further posts are needed, and prioritization is based on how many upvotes the game receives from the community. As for the Lunar Remastered Collection: We published the trainer for it just yesterday: https://www.plitch.com/en/games/lunar-remastered-collection-352410673239822336
And regarding your other point: we're still the same company behind all of this. The trainer's name has changed, but it's still MegaDev, and captain4wes0me is also still working here. He's just got promoted, which is why he's no more active in the forum now.

Hey Coffee_Strainer,
I'm sorry to hear you're feeling dissatisfied. Just to clarify: we close game request threads once a game has been added to the game request list. At that point, no further posts are needed, and prioritization is based on how many upvotes the game receives from the community. As for the Lunar Remastered Collection: We published the trainer for it just yesterday: https://www.plitch.com/en/games/lunar-remastered-collection-352410673239822336
And regarding your other point: we're still the same company behind all of this. The trainer's name has changed, but it's still MegaDev, and captain4wes0me is also still working here. He's just got promoted, which is why he's no more active in the forum now.